Welcome to the website for McKenzie Electric Cooperative. We're dedicated to providing top-notch service to all of our members. Our member satisfaction is of the upmost importance to us, we hope you enjoy our webpage. Just one more way we strive to work better for our members. Be sure to follow us on Facebook and Twitter, for the most up-to-date information on our events and outage information.
Be vigilant about telephone scammers
McKenzie Electric Cooperative is asking its members to be vigilant about potential telephone scams from strangers claiming to be McKenzie Electric Cooperative employees. These scammers will claim you have to pay them immediately with your credit card or face disconnection of services. If you think you are being scammed, hang up and call us at 1-800-584-9239. Similar scams are occurring across the country targeting utility customers.
These scammers are asking for a credit card number and pin numbers to make this payment. Please know that McKenzie Electric would never call its members and ask for a credit card number to avoid immediate disconnect. That is not how we do business. Our collection procedure for delinquent accounts includes numerous written, telephone and personal communications efforts prior to disconnect. Our goal is to help the member with payment agreements, obtain help from other agencies with the bill, and do everything possible to avoid an electrical disconnect