McKenzie Electric Cooperative McKenzie Electric Cooperative
About Us Online Services For Your Home For Your Business Job Opportunities Links Just For Kids Contact Us

Be vigilant about telephone scammers

We were recently notified by a neighboring cooperative, Verendrye Electric, that a telephone scam hit their area. They know of at least two instances where a member has gotten a call from someone pretending to be a Verendrye Electric employee and threatening disconnect if payment is not made immediately. Fortunately, the member suspected it was a scam and did not provide any personal information.

McKenzie Electric Cooperative is asking its members to be vigilant about potential telephone scams from strangers claiming to be McKenzie Electric Cooperative employees. These scammers will claim you have to pay them immediately with your credit card or face disconnection of services. If you think you are being scammed, hang up and call us at 1-800-584-9239. Similar scams are occurring across the country targeting utility customers.

These scammers are asking for a credit card number and pin numbers to make this payment. Please know that McKenzie Electric would never call its members and ask for a credit card number to avoid immediate disconnect. That is not how we do business. Our collection procedure for delinquent accounts includes numerous written, telephone and personal communications efforts prior to disconnect. Our goal is to help the member with payment agreements, obtain help from other agencies with the bill, and do everything possible to avoid an electrical disconnect.

Pay Your Bill Online
Read the Latest News
A Touchstone Energy Cooperative: The power of human connections